0845 Numbers

Connection Charge

Revenue Share

Monthly Line rental

0845 Standard




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0845 Silver 




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0845 GOLD




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0845 numbers are used extensively across a broad range of businesses, U.K. wide

For example, suppose a large company has outlets UK wide. It advertises a single phone number (0845). Customers across the country call this one number, but the call could be answered at their local store, according to the origin of the call.

Publications. Local Rate 0845 enables organisations to take advantage of a single number for all of their requirements, where maybe they publish a whole series of geographic numbers 0845 (e.g. on letterheads, vehicles, and other advertising material).

Call Routing. We provide tools (inbound call options) for managing large volumes of calls. The caller is less likely to encounter an engaged tone and have to redial.

When are calls to 0845 and 0870 numbers “free”?

Telephone numbers starting with 0845 and 0870 are classed as ‘non-geographic’ numbers, which means they’re not tied to a particular location. These numbers are usually used by large companies, banks and other businesses.
Calls to 0845 and 0870 numbers may be free from your BT landline depending on which calling plan you’re on. This doesn’t include dial-up internet calls to ISPs, or calls to dial-through or calling card access numbers.
Do I need to opt-in?

No, it’s automatic. If you’re on a calling plan you’ll be able to make inclusive 0845 and 0870 calls at certain times covered by your calling plan.

Are 0871 and 0844 calls included?

No, calls to 0871 and 0844 numbers are not included. Additionally, calls to Internet Service Providers (ISPs) and dial-through and calling card access numbers are not included.

What is a dial-through access number?

A dial-through access number is any number which connects you to another number that is both known by and could be directly dialled by you from your BT landline. The dial-through access number charges a cheaper rate. There are typically two types of these calls.

1. You first dial an 0870 or 0845 number, and then, while still connected, you dial the intended destination number to be connected

2. You’re connected directly to the intended destination number by dialling an 0870 or 0845 number, having previously routed the destination number through an 0870 or 0845 number, which can be done via the internet or by other means

Revenue. Revenue Sharing arrangements are available when volumes of inbound calls are sufficient to warrant this option. For a discussion over revenue sharing options please contact your nominated account manager.