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Compatible with NEC Phone systems


MyCalls is a Telephone System Management Information System. This basic module provides real time statistics and includes 1 concurrent user. The first year after buying the SV8100/SV9100 the MyCalls application can be used free of charge. After one year the MyCalls application requires an annual license renewal or upgrade to MyCalls Call Manager or MyCalls Call Centre. MyCalls is a Telephone System Management Information System. This basic module provides real time statistics and includes 1 concurrent user. The first year after buying the SV8100/SV9100 the MyCalls application can be used free of charge. After one year the MyCalls application requires an annual license renewal or upgrade to MyCalls Call Manager or MyCalls Call Centre.

The SV9100 includes MyCalls Desktop Lite for up to 512 users, providing call control and dialling functionality. The SV9100 includes MyCalls Desktop Lite for up to 512 users, providing call control and dialling functionality.
MyCalls Basic MyCalls Basic
A single user entry-level application that helps provide a real-time snapshot of all calls. Free for the first 12 months. A single user entry-level application that helps provide a real-time snapshot of all calls. Free for the first 12 months.
MyCalls Call Manager MyCalls Call Manager
NEC MyCalls Call Manager is a Telephone System Management Information System that includes Call Accounting functions.
The Call Manager module provides real time statistics, alarming options, call accounting features and includes 1 concurrent user.
NEC MyCalls Call Manager is a Telephone System Management Information System that includes Call Accounting functions. The Call Manager module provides real time statistics, alarming options, call accounting features and includes 1 concurrent user. MyCalls Call Manager has several options that can be selected like Call recording , additional users, Wallboards etc. No annual license renewal is required for the My Calls Call Manager.
MyCalls Call Manager has several options that can be selected like Call recording , additional users, Wallboards etc. No annual license renewal is required for the My Calls Call Manager.
MyCalls Call Centre MyCalls Call Centre
MyCalls Call Centre provides on top of the advanced telephone system management reporting functionality and Call Manager functions also Call Centre reporting and control. MyCalls Call Centre provides on top of the advanced telephone system management reporting functionality and Call Manager functions also Call Centre reporting and control.
By default 1 ACD supervisor is included.No annual license renewal is required for the My Calls Call Centre. Extra agents should be added by increasing the number of agents. It should not be done by adding another call centre package. By default 1 ACD supervisor is included.No annual license renewal is required for the My Calls Call Centre. Extra agents should be added by increasing the number of agents. It should not be done by adding another call centre package.
MyCalls 128 MyCalls 128
MyCalls 128 provides monitoring for upto 128 Extensions. No Annual licence is required. This product includes Call Costing. It does not support real time status or any additional itesms (such as call recording or extra supervisors). For further functionality an upgrade to Call Manager should be made. MyCalls 128 provides monitoring for upto 128 Extensions. No Annual licence is required. This product includes Call Costing. It does not support real time status or any additional itesms (such as call recording or extra supervisors). For further functionality an upgrade to Call Manager should be made.
NEC MyCalls 256 NEC MyCalls 256
NEC MyCalls 256 provides monitoring for upto 256 Extensions. No Annual licence is required. This product includes Call Costing. It does not support real time status or any additional itesms (such as call recording or extra supervisors). For further functionality an upgrade to Call Manager should be made. NEC MyCalls 256 provides monitoring for upto 256 Extensions. No Annual licence is required. This product includes Call Costing. It does not support real time status or any additional itesms (such as call recording or extra supervisors). For further functionality an upgrade to Call Manager should be made.
MyCalls Call Recorder MyCalls Call Recorder
Equips NEC MyCalls Call Manager and MyCalls Call Centre with full call recording capability. Calls are recorder securely, encrypted and easily accessed. Equips NEC MyCalls Call Manager and MyCalls Call Centre with full call recording capability. Calls are recorder securely, encrypted and easily accessed.
Select Relevant Package. In context options will appear with that package. Select Relevant Package. In context options will appear with that package.
The current released version of NEC MyCalls Applications: The current released version of NEC MyCalls Applications:
SV8100 – R4. SV8100 – R4.
SV9100 – R4.6. SV9100 – R4.6.
The first year after buying the NEC Univerge SV8100/SV9100 the NEC MyCalls application can be used free of charge, after one year the NEC MyCalls application requires an annual license renewal or upgrade to NEC MyCalls Call Manager or NEC MyCalls Call Centre. The first year after buying the NEC Univerge SV8100/SV9100 the NEC MyCalls application can be used free of charge, after one year the NEC MyCalls application requires an annual license renewal or upgrade to NEC MyCalls Call Manager or NEC MyCalls Call Centre.
The SV9100 includes NEC MyCalls Desktop Lite for up to 512 users, providing call control and dialling functionality. Call your dedicated Account Manager today on 0844 844 4555 to learn more. The SV9100 includes NEC MyCalls Desktop Lite for up to 512 users, providing call control and dialling functionality. Call your dedicated Account Manager today on 0844 844 4555 to learn more.
NEC Order Codes: EU400240. EU000002 for SV8100 or EU400002 for SV9100 NEC Order Codes: EU400240. EU000002 for SV8100 or EU400002 for SV9100

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